Toronto App Support

Contact & Availability

Email: brennan_macneil@hotmail.com

Response Time: Within 24 hours on business days

How Can We Help?

Account setup, password reset, and profile edits
Joining public & private groups
Creating and managing posts
Using the map and location features
One-to-one chat, blocking/unblocking users
Reporting content or users

Frequently Asked Questions

Q: How do I join a private group?

A: Tap “Request Access,” answer the group’s questions, then wait for an admin to approve.

Q: Why can’t I see any groups on the map?

A: Make sure you’ve granted location permission to Toronto in your device’s Settings. If you declined, go to Settings → Toronto → Location → “While Using the App.”

Q: How can I report inappropriate content or users?

A: In the settings, tap the “Report” button and provide report details, Our moderation team reviews reports within 24 hours.

Troubleshooting & Tips

App crashes on launch? Try force-closing the app and reopening. If it persists, reinstall or clear cache.
Unable to upload a photo? Ensure Toronto has permission to access Photos (Settings → Privacy → Photos).
Location drifting? Enable “High Accuracy” or “Precise Location” in your device’s Location Settings.

Contact & Availability

How Can We Help?

Frequently Asked Questions

Troubleshooting & Tips

Useful Links